We have compiled messaging examples for you to use, warning participants about unauthorized housing providers, including email messaging, website messaging, and social media messaging. Feel free to use these resources to keep everyone informed!
Contents
Email Communication
Soft Message
Important Notice Regarding Hotel Reservations
onPeak is the only officially-endorsed officially endorsed hotel provider for #EVENT NAME#
We have received reports that other companies are posing as official travel vendors for #EVENT#. They are NOT affiliated with #EVENT# in any capacity. For your own protection, we ask that you exercise caution when making your hotel and travel arrangements. Unofficial vendors cannot provide the same benefits and protection onPeak offers. #EVENT# only guarantees hotel room rates or availability during the show dates for reservations made through onPeak, the official hotel provider.
If you choose to book with a vendor not endorsed by #EVENT#, we strongly encourage you to verify their credentials before doing business with them, and then independently confirm that your reservations have in fact been made and will be honored by directly contacting your chosen hotel, airline and/or rental car company.
To view or book available hotel/travel deals through onPeak you may do so safely here (hyperlink to the hotel registration page).
Assertive Message
Warning! Important Notice Regarding Hotel Reservations
onPeak is the only officially-endorsedofficially endorsed hotel provider for the #EVENT#
We have received reports that other companies are posing as official travel vendors for #EVENT#. They are NOT affiliated with #EVENT# in any capacity. For your own protection, we ask that you exercise caution when making your hotel and travel arrangements. Unofficial vendors cannot provide the same benefits and protection onPeak offers. #EVENT# only guarantees hotel room rates or availability during the show dates for reservations made through onPeak, the official hotel provider.
Hotel reservations made outside of the official #EVENT# hotel block can be risky: tradeshows are often uniquely targeted by companies who can put you at risk. These shows may require that rooms must be fully prepaid; that charges are non-refundable and/or be subject to steep change fees; and room types may not be guaranteed. In the past, #EVENT# participants have encountered situations with travel vendors that were either unlicensed or went out of business after taking reservations and deposits, leaving individuals stranded without hotel rooms and transportation, and resulting in lost deposits.
If you choose to book with a vendor not endorsed by #EVENT#, we strongly encourage you to verify their credentials before doing business with them, and then independently confirm that your reservations have in fact been made and will be honored by directly contacting your chosen hotel, airline and/or rental car company.
To view or book available hotel/travel deals through onPeak you may do so safely here (hyperlink to the hotel registration page).
The Official Hotel Partner is onPeak
The one and only official hotel provider of #EVENT# is onPeak. Please note that hotel reservations made through any company other than onPeak are at the exclusive risk of the individual. If other companies contact you for hotel/travel bookings, they are not endorsed by #EVENT# or #EVENT SPONSOR#.
Event Website
Soft Message
Short
Please note: onPeak is the only official hotel provider associated with #EVENT#. While other hotel resellers may contact you offering hotels for your trip, they are not endorsed by or affiliated with the show and entering into financial agreements with such companies can have costly consequences.
Long
Important Hotel Reservation Information: onPeak is the only official hotel provider associated with #EVENT#. Official hotels near #EVENT# have been specially selected for your stay in #EVENT CITY#, and# and provided to you at exclusive discounted rates.
While other hotel resellers may contact you offering hotels for your trip, they are not endorsed by or affiliated with the show and entering into financial agreements with such companies can have costly consequences. They may require that rooms must be fully prepaid; that charges are non-refundable and/or be subject to steep change fees; and room types may not be guaranteed.
Please do not become a victim of these companies and their scams. For your own protection, do not make reservations through any unknown housing or travel company. If you do choose to book with a vendor not endorsed by #EVENT#, we strongly encourage you to verify their credentials before doing business with them, and then independently confirm that your reservations have in fact been made and will be honored by directly contacting your chosen hotel, airline and/or rental car company.
Assertive Messaging
Short
Warning! onPeak is the only official hotel provider associated with #EVENT#. We have received reports that other companies (or list the specific companies’ names) are posing as official travel vendors for #EVENT# and may contact you offering hotels for your trip. They are not endorsed by or affiliated with the show and entering into financial agreements with such companies can have costly consequences.
Long
Warning! Important Hotel Reservation Information: onPeak is the only official hotel provider associated with #EVENT#. Official hotels near #EVENT# have been specially selected for your stay in #EVENT CITY# and provided to you at exclusive discounted rates.
We have received reports that other companies (or list the specific companies’ names) are posing as official travel vendors for #EVENT#. They are NOT affiliated with #EVENT# in any capacity. Unofficial vendors cannot provide the same benefits and protection onPeak offers. #EVENT# only guarantees hotel room rates or availability during the show dates for reservations made through onPeak, the official hotel provider.
Hotel reservations made outside of the official #EVENT# hotel block are risky: tradeshows are often uniquely targeted by companies who can put you at risk. In the past, #EVENT SHOW# participants have encountered situations with travel vendors that were either unlicensed or went out of business after taking reservations and deposits, leaving individuals stranded without hotel rooms and transportation, and resulting in lost deposits.
Social Media
X (Twitter)
Poacher Alert for #eventhastag. Make sure your hotel reservations are valid. Click here for more details: (use a link shortener to save characters and link to page on event website where poacher copy is)
Coming to #eventhashtag? @onPeak is the ONLY official hotel provider. Don’t be fooled by others: (use a link shortener to save characters and link to page on event website where poacher copy is)
Facebook/LinkedIn/Instagram
Attention attendees and exhibitors for #EVENT NAME#. onPeak is the only official hotel provider associated with #EVENT NAME#. We have received reports that other companies are posing as official travel vendors for #EVENT NAME# and may contact you offering hotels for your trip. They are NOT endorsed or affiliated with the show. For more information, or to book a room directly through onPeak, please click here: (link to event site)
