AI Smart Search – Released and Ready for Use!

AI

 

Released and ready for use: Smart Search, our first AI-powered feature, and one we knew had to make an impact.

Hotel search is a critical part of the user’s journey, but it can often feel overwhelming. Smart Search changes that. Users can simply describe what they’re looking for—walkability, sustainability, amenities, special promotions—and receive tailored results that match their needs. No filters. No endless scrolling.

Powered by advanced natural language processing (NLP), this intuitive tool understands real-world requests and dynamically filters by price, distance, amenities, sustainability features, exclusive promotions, and more.

It’s smart, intuitive, and designed to make hotel shopping easier. This is hotel search – reimagined with AI. And we’re proud to be one of the first in our industry to bring this kind of AI directly to our users.

This feature is currently in the pilot stage and being used for 9 shows, and we hope to add it to more events in the near future.

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onPeak’s Smart Suite

We’re also preparing to launch the onPeak Smart Suite—a collection of AI-driven features designed to enhance the external booking experience, streamline internal workflows, and deliver predictive analysis for smarter planning and decision-making. These initiatives are just the beginning of a smarter, more seamless future with onPeak. Keep an eye out for more updates as we continue to improve the experience for everyone.

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